Play Safe
Responsible Play
Spiel is built for fun. We provide the tools, information, and support to help you stay in control — every session, every time.
You must be 18 or over to play
Playing lottery games is strictly for adults. We verify age at registration and reserve the right to request proof of age at any time.
Your Responsible Play Tools
Deposit Limits
Set daily, weekly, or monthly deposit caps on your account. Once set, limits can only be lowered immediately — raising them takes 24 hours to kick in.
Session Reminders
Receive in-app alerts after a set session length. A gentle reminder keeps your play intentional and enjoyable.
Self-Exclusion
Voluntarily pause your account for 30 days, 3 months, 6 months, or permanently. Contact support to activate.
Reality Check
At regular intervals, we show you how long you've been playing and your net activity for the session.
Recognise the Warning Signs
Problem gambling can affect anyone. If any of these apply to you, it's time to reach out.
Spending more than you can afford to lose
Borrowing money to play
Neglecting work, family, or responsibilities
Feeling anxious or irritable when not playing
Chasing losses to try to win back money
Hiding your playing from friends or family
Get Help & Support
National Lottery Authority Ghana
nla.gov.gh | Regulator for all lottery games in Ghana
Responsible Gambling Trust
gamblingtherapy.org | Free confidential support
Spiel Support Line
support@spiel.com | Available Mon–Fri, 8am–6pm